To make an appointment, call or email us on
0800 8262 494 | whānau@ngati-tama.iwi.nz
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Ngāti Tama support for whānau
Ngāti Tama Trustees have updated the “Covid Recovery and Response Plan” to provide additional support to whānau during this time of Covid-Delta. Whānau can now apply for one of two support streams through our Ngāti Tama App; either a $200 kai pack or a $200 grant. These are available to all registered Ngāti Tama members, 18 years and older.
We are currently taking applications through our secure, online app and will be calling our pāhake and whānau without an email sometime next week. We encourage all whānau to use our secure online portal and email firstname.lastname@example.org if you have trouble signing in.
Order a Kai Pack OR apply for a Relief Payment
- Tell us the number of whānau members in your whare/home
- Confirm delivery address for your kai pack
- Confirm your bank account information. Verification via photo of a bank statement or screenshot of online banking.
- Whānau who applied through the app for the 2020 Covid Relief payment will still have their banking information saved on our file, you will still need to verify this information.
MORE SUPPORT OPTIONS FOR WHĀNAU
This Grant is closed for 2021 and will reopen in May 2022
Covid-19 Relief Grant
Stay at home in your bubble
Feeling unwell? Call your doctor or Healthline on 0800 358 5453 about getting testes
Wear a mask and keep a 2m distance from others
Keep on scanning QR codes
The vaccine will help protect our whānau against Covid-19
Additional COVID-19 support
Te Tauihu Vaccine Clinics
Access to food and essential items
Talk to your family, whānau, friends and neighbours to see if they could deliver essential items to you.
Try food delivery such as supermarket home delivery, food parcels, frozen pre-prepared meals, subscription food boxes (like My Food Bag and Hello Fresh) or any other whole-food delivery service.
If you need food urgently, your local foodbank may be able to help.
You can get financial assistance for food through Work and Income.
Support for whānau
Whānau Ora helps whānau access health and welfare services, and meet basic needs for food, accommodation, heating, internet connectivity, water and sewerage.
You can contact Whānau Ora on:
If you are eligible, you can book your COVID-19 vaccination now.
- Book online — visit Book My Vaccine (external link)
- Book by phone — call the COVID Vaccination Healthline on 0800 28 29 26 (8am to 8pm, 7 days a week).
NZ COVID Tracer App
If you have questions or feedback about the NZ COVID Tracer app:
- call 0800 800 606 on Monday to Friday, 8am to 5pm.
- get help generating your official QR code posters by emailing email@example.com
- email your query or feedback to firstname.lastname@example.org
In your email, include your phone’s make and model, the operating system you’re running and, if your query relates to an issue you are experiencing, a brief description of the issue.
A free COVID-19 business helpline service is available for all New Zealand businesses. This includes sole traders.
Get support and advice on:
- government financial support, for example Wage Subsidy Scheme and Resurgence Support Payment
- what different Alert Levels mean for your business
- business continuity
- finding free or subsidised expert help, for example a business mentor or advisor.
Employers can also get specific advice on people challenges, including staffing changes, employee wellness, and meeting your health and safety obligations.
Operating at Alert Level 4
If you have an enquiry about the Alert Level 4 rules or if you are unsure if you can operate, you can call 0800 424 946 for advice.
Finding a Job
Contact Work and Income if you’re looking for work or have a vacancy that needs to be filled.
Contact Employment NZ or visit their website for information on your rights as an employee.
Safty at work
Contact WorkSafe for information on working safely.
Wellbeing helplines and support
If you feel you’re not coping, or you have concerns for others, it’s important to talk with a Health professional. The following helplines are available for people needing help.
The Alcohol Drug Helpline offers free support if you have concerns about your drinking and drug use, or someone else’s. A trained counsellor is available 24 hours a day, 7 days a week.
Call Oranga Tamariki if a child or young person is unsafe, not being cared for, or separated from their parents or caregivers.
Family violence services
- Women’s Refuge — call 0800 733 843 (0800 REFUGE) for 24-hour service advocacy and accommodation for women and their children experiencing family violence
Find out more about Women’s Refuge(external link)(external link)
- Shine domestic abuse services — free call 0508 744 633 (9am to 11pm) if you are experiencing domestic abuse, or want to know how to help someone else
Find out more about Shine’s helpline(external link)(external link)
- Family violence information line — call 0800 456 450 to find out about local services or how to help someone near you
Find out more about family violence and getting help(external link)(external link)
- Elder Abuse Helpline — call 0800 32 668 65 (0800 EA NOT OK). 24-hour service answered by registered nurses who can connect to local elder abuse specialist providers
Here are signs of elder abuse or neglect to look out for(external link)(external link)
- Shakti New Zealand — call 0800 742 584 for culturally competent support services for women, children and families of Asian, African and Middle Eastern origin who have experienced domestic violence
Find out more about Shakti New Zealand
Mental wellbeing helplines
If you feel you are not coping, it is important to talk with a health professional. There are helplines available that offer support, information and help. All services are available 24 hours a day, 7 days a week.
- Need to Talk? — free call or text 1737 any time for support from a trained counsellor
Find out more about Need to Talk? 1737(external link)(external link)
- Youthline — call 0800 376 633, free text 234 or email email@example.com
Chat online or find out more at Youthline(external link)(external link)
- What's Up? — call 0800 942 8787 — a safe place for tamariki and rangatahi to talk.
Find out more about What's Up?(external link)(external link)
- Skylight — call 0800 299 100 helping children, young people and their families and whānau through tough times of change, loss, trauma and grief
Find out more about Skylight(external link)(external link)
- Lifeline — 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Find out more about Lifeline(external link)(external link)
- Suicide Crisis Helpline — 0508 828 865 (0508 TAUTOKO)
Find out more about the Suicide Crisis Helpline(external link)(external link)
- Depression and Anxiety Helpline — 0800 111 757 or free text 4202 to talk to a trained counsellor about how you are feeling or to ask any questions.
Find out more about the Depression and Anxiety Helpline(external link)(external link)
- Anxiety phone line — 0800 269 4389 (0800 ANXIETY)
Find out more about the Anxiety phone line(external link)(external link)
- Family Services 211 Helpline 0800 211 211 — for help finding, and direct transfer to, community-based health and social support services in your area
Visit the Family Services Directory online(external link)(external link)
- OUTline NZ — call 0800 688 5463 for confidential telephone support for sexuality or gender identity issues
Find out more about OUTline
Sexual violence services
- Better Blokes — call 09 378 8812 or email firstname.lastname@example.org for free peer support for male survivors of sexual abuse
Find out more about Better Blokes(external link)(external link)
- Safe to Talk — sexual harm helpline. Call 0800 044 334, text 4334 or email email@example.com
Chat to counsellors online or find out more at Safe to Talk(external link)(external link)
- Male Survivors Aotearoa New Zealand — call 0800 044 344. Offers one-to-one, peer and support groups for male survivors of sexual abuse and their significant others
Find out more about Male Survivors Aotearoa New Zealand(external link)(external link)
- Tu Wahine Trust — call 09 838 8700 for kaupapa Māori counselling, therapy and support for survivors of sexual harm (mahi tukino) and violence within whānau Find out more about Tu Wahine Trust(external link)(external link)
- ACC Sensitive Claims Unit — call 0800 735 566 for access to services related to sexual abuse or sexual assault Find out more about accessing services via the ACC Sensitive Claims Unit